Home Forums Sasquatch Forum Billing issues

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  • #178316
    Spanky
    Participant

    I’ve been paying monthly since 2018. Auto deducted from PayPal. Last month I was charged my normal 7$. Then I was charged 70$ for a year. 2017 I did a yearly subscription. I contacted PayPal and they said they couldn’t get my $ back but they would stop future payment to SC. Since I was charged for a year I was good with it. Now I’ve been charged another 7$! I emailed Wes when it happened requesting my $ back but of course no response. Any help would be appreciated

    #178323
    m99
    Moderator

    So sorry Spanky. I wish I could help. A couple of us wish Wes would hire a customer service person, one of which could be me or another lady that’s a member.

    It does seem as though the glitch (this time) is with Pay Pal, who if they can take it out, they certainly CAN put it back into your account. I know that beyond a shadow of a doubt.

    I have never had an issue with SC, although I have tried to pay the annual amount and the system didn’t let me, so I just do the month to month through the membership on SC.

    #178330
    Mike N
    Participant

    Same here m99

    #178345
    Spanky
    Participant

    I prefer to pay monthly. But now I’m paying yearly and monthly

    #178354
    Wes Germer
    Keymaster

    I will look into it. Did you sign up twice? I will email you later today

    #178358
    m99
    Moderator

    👍👍

Viewing 6 posts - 1 through 6 (of 6 total)
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